Product Availability
Our seasonal collections feature limited-run designs to ensure uniqueness. If an item sells out after your purchase, we'll notify you within 3 business days with these sunny solutions: (1) early access to our next tropical-inspired collection, (2) instant refund with a virtual seashell keepsake, or (3) store credit with 15% bonus value for your next beach-ready purchase. We believe every fashion lover deserves special treatment under our summer sun.
Pricing Structure
All prices are displayed in USD and final at checkout. Our colorful creations are priced for quality and joy. In rare cases of pricing errors (like a $120 sundress listed as $12), we may cancel orders and will notify you within 72 hours with a complimentary digital mood board and 20% discount code for your next purchase - because we want to keep the good vibes flowing.
Order Processing
Each order gets our signature sunshine treatment with quality checks and cheerful packaging. Processing takes 3-5 business days (5-7 days during our peak summer season). You'll receive colorful tracking updates via email once your package ships. For custom beach cover-ups or personalized items, additional 7-10 days will be clearly noted during checkout - great style takes time to blossom!
Shipping Standards
We partner with shipping carriers who handle your summer treasures with care. Domestic shipments typically take 10-16 business days after processing, while international deliveries may require 18-25 business days to arrive island-time style. All international packages include festive customs documentation - because we believe even paperwork should have vacation vibes.
Returns & Exchanges
We accept returns within 30 days of delivery for store credit or exchange. Items must be unworn with original tags still dancing in the breeze. Return processing takes up to 14 business days after we receive your package. All returns get a sunshine inspection - we want to ensure every piece is still ready for its next adventure. Sale items with special markdowns are final sale to keep our summer deals sparkling.
Intellectual Property
Our vibrant prints, tropical patterns, and design concepts are protected intellectual property. Unauthorized commercial use (including copying our palm-frond motifs or using product images for resale) is strictly prohibited. We actively protect our designs with the fierceness of a summer lifeguard - our creative lifeguard stands watch 24/7.
Customer Support
Our style squad is available via email at [email protected] for any sunny inquiries. Response time is typically within 3 business days (may extend to 5 days during our summer rush). For urgent matters about existing orders, please include your order number in the subject line with a sunshine emoji ☀️ so we can spot it faster. We believe customer service should be as refreshing as a summer breeze! 
